I just got my first Christmas card of the season. It was from the folks who do my taxes! They had already given me a call a few days ago, saying they hadn't raised their rates. This makes, I think, four years in a row that they haven't raised the prices on their tax preparation fees. This kind of assurance and stability in pricing saves me a ton on wrinkle cream - I don't frown and worry so much!
I've been using this local company for about 10 years now. They've always done a good job for me and offered tips about how to save on taxes the next year. They have their office open year 'round in the small town where I work and do most of my other business. If I need to, I can drop by and have them call up any records I need from previous years.
They are a husband and wife, Christians, and treat their clients with respect. They don't try to help anyone cheat on taxes - just get the best refund possible or at least owe a lower tax bill.
A couple of years ago, they were even able to get Son's refund for him. A refund that one of the national chain tax services (you know them, they had failed to pay their own income taxes that year!) had said they'd submitted, but Son never received it. A phone call to the IRS settled the mistake and it was sent within a few days.
This local service has also bought out that national tax service office and has it right next door in the same building, if anyone's interested in using in. Personally, I'm sticking with the folks I know!